Somebody is the integration.
A booking system, a finance package and a spreadsheet of staff, bought years apart and never introduced. A person in the middle copying between them every morning. It works, right up until they go on holiday, or the other end has a bad afternoon.
Everything talking to everything
Click or tap a system to take it offlineRecords move between six systems once they are joined up. Every so often one goes offline. Watch where its work goes, or click a system to take it offline yourself.
If it holds data, it can be made to talk.
- Accounting and bookkeeping systems
- CRM and email platforms
- Booking and scheduling systems
- HR and payroll
- Practice and case management systems
- Support desks and ticketing
- Document storage and signing
- Finance and banking feeds
- Payment providers and gateways
- Old systems with no API at all
- Files dropped on a schedule
- Webhooks, both sending and receiving
- An API of your own for partners to use
- Matching records that do not agree
- Deduplicating what arrives twice
- Retries when the other end is down
- Alerting when something really is stuck
- An audit trail of every change
- One off data migrations
- Replaying a day that went wrong
Some of them do not want to.
The easy ones
A documented API and webhooks both ways. Most modern software. These are a known quantity and we price them as such.
The awkward ones
A file dropped on a server at four in the morning, a database you are allowed to read but not write, or a report that only comes out as a spreadsheet. All workable.
The ones with nothing
Software from 2004 with no API and a vendor who will not add one. There is almost always a way in, and we will tell you honestly what it costs to maintain before you agree to it.
It keeps working, and your team can see it working.
It handles the bad days
The other end will go down, change a field or send nonsense. We build for that, with retries, alerts and a queue, so a bad afternoon does not become lost bookings or missing invoices.
You can see what happened
Every sync leaves a record of what moved and what did not, so when somebody asks why a record is missing your team can find the answer themselves.
The person gets their morning back
The copying stops being a daily job, and they get to spend the time on something that needs a person.
Who is copying what?
Tell us which two systems, and what somebody moves between them. We will map it out with you and come back with a plan, a price and a timescale.
hello@moonlathetechnologies.com